• EDWARD JONES

    Chief Executive Officer

    Ted has extensive commercial and operational experience in Central & South America, Africa, Europe and the Middle East. He holds a BA (Hons) in History & African Studies and a broad understanding of refugee placement. After a career as an international athlete, he joined the British Army which included numerous operational tours around the world. On leaving, Ted moved to a Kidnap & Ransom insurance underwriter specialising in Colombia, Venezuela and Haiti, before subsequently moving to London as a Lloyd’s insurance broker. Latterly he set up the operational side of a medical evacuation company concentrating on super-high threat environments. In 2010, he founded Northcott Global Solutions (NGS) to solve the structural and systemic problems within the traditional assistance industry and more specifically its failure to meet the demands of modern travel patterns. In 2017, NGS won International Assistance Company of the Year for the first time.

  • RICHARD MAGNUS

    Partner and Co-Founder

    At University Richard achieved a BEng Honours in Civil Engineering and Construction Management, after completing his degree he joined the army and completed a Short Service Commission, including an Operational Tour in Iraq. Subsequent to his military career Richard became a Political Risk & Terrorism Broker for Willis Ltd, concentrating on Banking, Energy and Corporate clients. He has a thorough corporate knowledge as well as operational experience of both the Middle East and the global Insurance market.

  • FABIAN ROBERTS MVO MBE

    Chief Operations Officer

    Fabian has come to NGS with experience of the defence, banking and IT sectors and will drive the company’s strategic and tech development. Well versed in operational planning and project delivery in both a military and commercial context, he is now charged with taking NGS to the next level.

    He has considerable leadership experience drawn from his time both as an infantry officer in the Irish Guards, including operational service in the Balkans, Iraq and Afghanistan, as well as in programme management in the IT and banking industries. Fabian holds degrees from both Durham University and the University of Madras (the latter following a year with the Indian Army).

  • DEBRA McCABE

    Partner and Director of Client Services

    Debra has over 25 years of experience in emergency management, operations and business development, specialising in the gas/oil/mining and utilities sectors. Over the past 7 years Debra has pioneered global safe travel and real-time GPRS/GSM/Satellite tracking products and services. This development has included industry leading web based itinerary / real time tracking portals. Debra is media, relative response and radio trained and has implemented global safe travel programmes and training into FTSE 100 companies.

  • RICK SHEER

    Partner and Director of Security

    Rick is a former Royal Marines Commando and worked exclusively in an operational role throughout his military career. As an experienced security and risk management specialist, he has a large portfolio including consultation, supervisory work and advisory roles to the diverse NGS client group. He is also board certified as a protection professional with ASIS International.

  • MIKE O’HALLORAN

    Director of Risk and Insurance

    O'H has a wealth of experience in the command, control and running of a broad spectrum of military operations in both peacetime and war during a full military career. At NGS he has re-defined the strategy for best practice / fully integrated emergency management plans that focus on client protocols and match a company's ethos, international relations, appetite for risk, (both corporate and operational) whilst still remaining within acceptable corporate liabilities.